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Faq

  • What are the delivery times?

We work directly with our suppliers located all over the world which allows us to offer you quality products at very competitive prices.

Delivery times vary from 10 to 15 working days depending on the product . Do not hesitate to contact us if you want to be delivered faster, maybe we can do something!

  • Can I return a product?

You have 14 days from receipt of your order to return an item that does not suit you. To do this, simply send us an email to monalpaga@gmail.com and we will tell you the procedure to follow. You are responsible for the return costs.

  • I only received part of my order. Is this normal?

In order to deliver to you as quickly as possible each supplier takes care of a particular product, it is quite normal for your order to be delivered in several packages if they come from different suppliers. If you only receive part of your order, don't worry, the rest of your items will be delivered to you very quickly.

  • Do you have a physical store?

We only work on the web. You can find all our products on our website: www.monalpaga.com . Do not hesitate to come back to our site regularly. Indeed, it is regularly updated according to the trend and our latest findings.

  • How can I track my package?

You can track your package by going to the "order tracking" section at the bottom of the page.

  • How can I contact you?

To contact us, you can send an email to monalpaga@gmail.com