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Faq

What are the delivery times?
We work directly with our suppliers which allows us to offer you very competitive prices.
The delivery time for France is 10 to 15 working days.
For other destinations, times may vary. Do not hesitate to contact us by email to find out more.
Can I return a product?
You have 14 days from receipt of your order to return an item that does not suit you. To do this, simply send us an email to monalpaga@gmail.com and we will tell you the procedure to follow. Return costs are your responsibility.
I have only received part of my order. Is this normal?
In order to deliver to you as quickly as possible each supplier takes care of a particular product, it is quite normal for your order to be delivered in several packages if they come from different suppliers. If you only receive part of your order, don't worry, the rest of your items will be delivered to you very quickly.
Do you have a physical store?
We only work on the web. You can find all our products on our website: www.monalpaga.com.
Do not hesitate to come back to our site regularly. Indeed, it is regularly updated according to trends and our latest findings.
How can I track my package?
It is not yet possible to track your package, we are actively working to implement this functionality. Do not hesitate to send us an email to monalpaga@gmail.com if you wish to have more information on the follow-up of the delivery of your order.
How can I contact you?
To contact us, you can send an email to monalpaga@gmail.com. We will get back to you as soon as possible.
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